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About Our High-Complexity Care Team

The High Complexity Care Team (HCCT) is an innovative program in the Primary Care Network (PCN)s of Greater Victoria, BC. HCCT is a multi-disciplinary primary care program dedicated to providing the highest quality care to patients with highly complex health needs. It has been formed in partnership with Island Health, the Ministry of Health and the Divisions of Family Practice.

Team Members

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Atbeen Rezazadah

UBC Family Practice Resident, 2025-2027

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Amy Tran

Pharmacist, Victoria Primary Care Network

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Anna Velazquez

Medical Office Assistant, Victoria site

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Paul Kartchner

Family Physician

A native of Southern Arizona, Dr. Kartchner attended the University of Arizona for both undergraduate and medical school.

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Spencer Cleave

Medical Director, Physician Lead Eagle Creek Site, Family Physician

Dr. Cleave is a family physician, hospitalist and the founder and Physician Lead of the High Complexity Care Team.

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Lynn Simonsen

Registered Social Worker, Westshore

Lynn has been a Social Worker since she graduated from University of Victoria in 1996 with a Bachelor of Social Work.

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Seren Hampshire

RN, Victoria team (on leave)

Seren grew up and attended nursing school in Calgary, Alberta.

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Laura Jaibat

Locum Family Physician

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Leah Ferreira

Pharmacist, Westshore

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Rani Pabla

Medical Office Assistant, Westshore

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Oona Hayes

Family Physician

(Kiriel) Oona has been an uninvited guest on the traditional and unceded lands of the Esquimalt, WSANEC and Songhees people since 1999.

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Glen Manders

Physician Lead, Victoria, Family Physician

Dr. Glen Manders was born in Prince George and raised in Victoria.

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Dana MacFarlane

Registered Social Worker, Victoria Site

Dana graduated from the University of Vancouver Island in 2023 with a Bachelor of Social Work.

Gloria Pichette

RN, Westshore Team (on leave)

Grew up in North Western Ontario; Manitouwadge ( Cave of the Great Spirit).

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Micah Hansen

Locum Family Physician

Micah is a family doctor who brings a unique blend of clinical training and business acumen to his practice of medicine.

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Mollie McClain

Family Physician

Dr. McClain completed an MD/MPH in Portland, OR and then to University of New Mexico for residency and subsequent faculty position.

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Sarah Corser

Family Physician

Dr. Sarah Corser did her undergraduate and master's at Queen's University, followed by medical school at University of Toronto and residency in rural Family Medicine through Northeastern Ontario Family Medicine program affiliated with University of Ottawa.

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Mimi Weldon

Family Physician

Dr. Weldon is a family physician who was born and educated in South Africa.

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Lindsey Strang

Nurse Practitioner, Westshore

Lindsey Strang was born and raised in Victoria.

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Nicole Shea

Registered Nurse, Westshore

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