A Team Based, Medical Home Serving Patients with Complex Health Needs.
The High Complexity Care Team (HCCT) is an innovative and dedicated multi-disciplinary primary care program in the Primary Care Network (PCN)s of Greater Victoria, BC.
NOTE - WESTSHORE TEAM TAKING WAITLIST, Victoria has more capacity
Our team is dedicated to providing the highest quality care to patients with highly complex health needs.
We have family physicians, NPs, RNs, Social Work, Private Psychiatry Consult Liaison and we collaborate with various PCN services such as Pharmacy.

Dr. Spencer Cleave
Family Physician, HCCT Medical Director, Westshore Team Lead

Dr. Glen Manders
Victoria Team Lead

Lindsey Strang
Nurse Practitioner (NP)

Dr. Oona Hayes
Family Physician

Seren Hampshire
Registered Nurse (RN)

Lynn Simonson
Social Worker (SW)

Gloria Pichette
Registered Nurse (RN)

Dr. Paul D. Kartchner
Family Physician
Our Locations
Victoria Team
Serving: Victoria, Saanich, and Oak Bay
Team Lead: Dr. Glen Manders
Suite 103, 2020 Richmond Rd. Victoria, BC
Phone: 778-410-7944
Fax: 778-265-3169
Westshore Team
Serving: View Royal, Esquimalt, Langford, Highlands, Metchosin, Colwood, and Sooke.
Team Lead: Dr. Spencer Cleave
Unit 120 - 27 Helmcken Rd
Victoria, BC
Phone: 250-940-5692
Fax: 778-265-3169